Every quality signal, in one view

In cell and gene therapy, every dataset matters. Insights turns your data into clear, trusted dashboards that help teams act faster, stay compliant, and improve outcomes.

See what is open and overdue

Open CAPAs, overdue training, and outstanding reviews at a glance, without running a report.

Find where work stalls

Compare departments, locations, and workflow steps to spot the bottleneck behind the backlog.

Report up in a click

Export any widget or full dashboard for leadership and management review.
Executive quality dashboard
All sites, last 6 months
Live
38Open CAPAs
7Overdue CAPAs
94%Training compliance
Quality events closed per month
0204060MayJunJulAugSepOct36
Export any widget or the full dashboard for management review

Illustrative example

Ready-made dashboards
from day one

Seven dashboards built on Smart-QMS data cover the questions quality teams ask most, and each one can be tailored to your organization.

01

Executive quality

Open and overdue CAPAs, training compliance, and quality events by type, month, and department.

02

CAPA

On-track, approaching, and overdue CAPAs, completion rates, and how long each spends in every workflow step.

03

Deviation

The same view for deviations: what is open, what is late, and where it is waiting.

04

Learning management

Completed, incomplete, overdue, and exempted training by department, location, or person, with a completion forecast.

05

Document control

Average days in each document status, on-time approvals, frequently revised documents, and overdue periodic reviews.

06

Cross-module connections

Follow quality events from site to department to the linked complaints, non-conformances, and CAPAs.

07

Tasks and workload

Open and overdue tasks by department and owner, with completion rates for each task type.

Build your own

Copy any dashboard, add or remove widgets, or create new ones from the widget library.

Answers to the questions you ask every week

Each dashboard is built from widgets you can filter by department, location, or person, and drill into for detail.

Which CAPAs are at risk?

See CAPAs on track, approaching their close date, or overdue, including any not yet assigned to an owner.

Where does work stall?

Average days each event spends in every workflow step, broken out by department.

Are events trending up?

Quality events opened and closed each month, by type, department, and location.

Who is behind on training?

Overdue and incomplete training by department, location, instructor, or individual employee.

Which documents keep changing?

Frequently revised documents, with every revision, author, and status, without opening each file.

Are periodic reviews on time?

Overdue reviews, review decisions by department, and each reviewer’s workload.

See exactly where CAPAs get stuck

Open counts tell you there is a backlog. Insights shows you why, by measuring how long each event spends in every workflow step, department by department.

Days in stage by department

Shading highlights the steps that take longest, so you know where to follow up.

How events connect

Follow a site to a department to the complaints, non-conformances, and CAPAs linked to each other.

Ownership made visible

See overdue items by owner, including any not yet assigned to anyone.
Average days in stage by department
Open CAPAs, all sites
InvestigationApprovalFollow-upEffectiveness
Quality assurance3.21.42.12.8
Manufacturing5.62.23.04.1
Maintenance4.14.82.67.9
Regulatory affairs2.41.11.82.2
Fewer daysMore days
Maintenance CAPAs average 7.9 days in effectiveness check, more than any other department.

Illustrative example

Training completion rate
All departments, monthly
Forecast80%90%100%AprMayJunJulAugSepOctNovDec
ActualForecast

Illustrative example

See training compliance before the deadline

Insights forecasts training completion for the months ahead from your completion history, so you can step in before an inspection, not after it.

Completion trends and forecasts

Monthly completion rates, with a forecast for the months ahead.

Every training status

Completed, incomplete, overdue, newly started, and exempted training, by count and percentage.

Time to complete

Average days from assignment to completion, and how long overdue training stays open.

Solutions Overview

Insights at a glance

Download our two-page guide to Insights dashboards and the quality questions they answer.

Complete the form to download.

See your quality data come to life.

Bring the question your leadership asks every month. We will show you the dashboard that answers it.

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