Privacy Policy

At Title21 Health Solutions, we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. This privacy statement explains data collection and use practices of Title21Health.com; it does not apply to other online or offline Title21 Software sites, products or services. Please read the complete Title21Health.com privacy statement.

Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering for the online demo, joining a limited-access premium site, signing up for an event, or when purchasing and registering Title21 products. Personal information collected by Title21Health.com often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we keep this registration information on file with any information you’ve already given us on previous visits to our website. This is considered your personal profile.

Use of your Personal Information

We use your personal information for the following purposes:

• To make the site easier for you to use by not making you enter your personal information more than once.
• To deliver services that you request or purchase.
• To help you quickly find software, services or information on Title21Health.com.
• To help us create and publish content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Title21 Health Solutions.
• We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
• Title21 Health Solutions may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Title21 Health Solutions or the site; (b) protect and defend the rights or property of Title21 Health Solutions and its family of websites, or (c) act in urgent circumstances to protect the personal safety of users of Title21 Health Solutions, its websites, or the public.
• Your information may be stored and processed in the United States or any other country in which Title21 Health Solutions or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Title21 Health Solutions abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information

When you register, or otherwise give us personal information, Title21Health.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Title21Health.com may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Security of your Personal Information

Title21Health.com strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

Use of Cookies

To ensure we are publishing content customers need and want, Title21Health.com collects site-visitation statistics using cookies. We only use this information in aggregated form and only use site-visitation statistics for improving our site.

When someone visits the site, a cookie may be placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Title21Health.com web page. We do not use this technology to access your personally identifiable information on Title21Health.com; it is a tool we use to compile aggregated statistics about Title21Health.com website usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from the Title21Health.com website, you will be able to view the text on the screens, however you will not experience a personalized visit nor may you be able to subscribe to the service offerings on the site.

Changes to this Statement

itle21Health.com will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this Statement, Title21Health.com will notify you by placing prominent notice on the Web site.

Contact Information

Title21 Software welcomes your comments regarding this Statement of Privacy, please contact us by e-mail, or postal mail:

Title 21 Software, Inc.
2325 E. Camelback Rd.
Suite 320
Phoenix, AZ 85016